Melbourne buyer's agency

Your trusted property advocate in Melbourne.

Services

Buyer's advocate melbourne

Buyer advocacy

Need assistance in searching for or purchasing a property in Melbourne? Are you too busy at work and don’t have time to look for a property?

That is what we’re experts in. We’ll do all the property research, due diligence and negotiation for you so you don’t have to worry about a thing.

Modern two-story house with large vertical windows, black upper facade, and wood accents, surrounded by a lawn and trees at dusk.

Vendor advocacy

Are you looking to sell your property in Melbourne but don’t know where to start?

We take the stress out of selling your property from helping you select the best real estate agent to sell your property and advising you throughout the whole sale process.

Other services

  • Found a property you would like to buy but need help with negotiating with the agent? We can develop and execute a data-driven and tailored property negotiation strategy so you can get the best result.

  • Auctions can be daunting, but with our professional auction bidding services, you can navigate the process confidently. We will prepare a strategic bidding plan and handle post-auction negotiations as needed.

About me

With over a decade of experience in selling some of the finest homes in Melbourne, I have built my career on the principles of transparency, integrity and persistence. My commitment to transparency ensures that my clients are always well-informed and confident in their decisions. I provide comprehensive, meaningful knowledge about the market, enabling clients to make sound investments and find homes that truly meet their needs.

Fluent in Mandarin & Cantonese, I can effectively communicate with a diverse clientele, bridging cultural gaps and ensuring clear, precise interactions. My language skills are particularly valuable in Melbourne’s multicultural market, allowing me to connect with a broader range of buyers and sellers.

My tenacity drives me to go above and beyond in every transaction, ensuring that no detail is overlooked and that my clients receive the highest level of service. Whether navigating complex negotiations or finding innovative solutions, I am dedicated to achieving the best possible outcomes for those I serve. My reputation in the Melbourne real estate market is a testament to my unwavering commitment to excellence and client satisfaction.

Helena Chow

Why choose us?

Since our inception, we’ve saved our clients over $13 million on their property purchases.

Still not convinced? See some of our outstanding results:

Average savings on purchase price

9.2%

Suburbs covered

91

Properties purchased off market

48%

Years of combined experience

60+

How our buyer’s advocate services work

1. Discuss your goals

The important first step in finding you the right property is getting to know you, your goals and future plans.

2. Finding the right property

We evaluate all on-market, off-market and direct properties. Our insider knowledge enables us to source off-market opportunities for clients. We conduct our due diligence on any property you are interested in to ensure the property suits your needs.

3. Expert negotiations

With our experience, we know when to push and when to wait. Whether it is an expression of interest campaign or an auction, we can help you secure your property with our expert negotation skills.

4. Protecting your privacy

We protect your identity throughout the whole property buying process. The less information selling agents know about you, the better.

5. Insider perspective

We provide our clients with meaningful knowledge: expertly sourced and interpreted data and facts.

6. Streamlined processes

Time is a precious. We value it and we certainly don’t waste it — yours or ours. Importantly, we will give you all the time and information you need to make an informed decision.

Learn more about my buyer’s and seller’s advocate services in Chinese below.

See what our clients have to say.

  • Jossie Mora

    After looking for our first home for 2 years, we engaged with Tonya, Helena and the team to help. We worked primarily with Helena who was amazing. She took the time to understand our requirements and helped us secure a property (before it went to auction) in the perfect location. We would highly recommend!

  • Joe Lam

    We had Helena assist the sale of our property, we appreciate her professionalism through out the sale campaign as our representative to communicate with the sales agent. She has provided lots of professional advices to assist the sale. We would definitely recommend her service to everyone.

  • Eric Lee

    I couldn’t be happier with the service I received from Helena. She was incredibly efficient and got the job done quickly without sacrificing quality. She was always available to answer my questions and kept me informed throughout the entire process. Her dedication and knowledge of the market were invaluable. I would highly recommend Helena to anyone looking to buy or sell a property.

  • Paul Tse

    Helena assisted us in selling our property and that allow us to do so while not in Australia in person. An invaluable service.

  • Alice Choy

    We have successfully purchased our apartment recently with the assistance of Helena our buyer’s advocate. Ever since her engagement she tried every means to understand and clarify our needs. We found her most efficient, responsive and attentive to detail. She kept in touch and co-ordinating even during her holiday. Without her expertise and commitment we would not have brought the apartment when we were out of town. We are very happy and have no hesitation in recommending her service.

  • Paul Sibley

    Tonya & Helena were fantastic to deal with in our recent Bentleigh transaction from an agent/advocate perspective. Clear concise communication that was speedy and relevant was key to keeping all parties informed and happy throughout. Highly recommend!

  • Two people standing in front of a real estate sign that reads 'Ray White' and 'SOLD'. Behind them is a modern house with large windows. The sign displays information about the property and agents.

    Michael

    Helena was our buyer’s advocate and with the help of Tonya and team, helped us secure our first home!

    She was professional, attentive and guided us through every step of the way.

    What’s more, she put in the extra mile for us, being proactive with listings and inspecting potential properties for us.

    We were definitely grateful to have such thorough expertise during the whole journey.

  • Lokesh Singhal

    We have had the pleasure of working with Helena since 2014, during which she has been an invaluable asset in managing our properties.

    Our most recent collaboration with Helena in the sale of one of our properties was nothing short of excellent. Her dedication is evident in her work ethic, characterized by an unparalleled passion and desire to ensure her clients achieve success and rewarding results.

    Helena’s professionalism and negotiation skills stand out prominently, contributing to a smooth and successful transaction. Her ability to navigate the complexities of property deals with ease has consistently impressed us, confirming her as a reliable and trustworthy advocate for anyone looking to sell their property. We highly recommend Helena to anyone in need of an expert in property management or real estate transactions.

    Her commitment to her clients’ success is unquestionable, and her track record with us is a testament to her exceptional capabilities and expertise.

Previous buyer and seller advocate work

  • 44 May Street, Kew

  • 22 Wiseman Street, Hawthorn East

  • 16 Ayton Road, Ivanhoe

  • 20 Ruabon Road, Toorak

  • 112/55 Camberwell Road, Hawthorn East

  • 40 Whyte Street, Brighton

  • 6A Norwood Street, Glen Iris

  • 7 Carroll Street, Richmond

  • 25 Marlow Street, Mooroolbark

  • 9 Bunyip Court, Werribee

  • 5 Brinkerhoff Crescent, Point Cook

  • 3 Linda Crescent, Hawthorn

  • 1/11 McArthur st, Bentleigh

  • 22C Vision street, Chadstone

  • 2 Munro Street, Black Rock

  • 415/138 Camberwell Road, Hawthorn East

  • 207/41 Kerr St, Fitzroy

  • 601/338 Gore Street, Fitzroy

Book a free consultation

Book in a time today so that we can discuss your plans and goals. We really want to understand your situation and needs so that we can prepare a plan that will help you achieve your property buying or selling goals.